FAQs

Frequently Asked Questions

Our customers are King (and Queen)! So, we have compiled a list of the most popular questions regarding our products to help you find the answers you need quickly and easily! If you have any further questions, please don’t hesitate to contact us! 

PRODUCTS

What is the Fabulous Feeding Cloth?

The Fabulous Feeding Cloth is a completely new baby feeding accessory that is vital to every new mom! Find out all about this amazing new product here! 

Why Madison Avenue Mommy and not another brand?

The Fabulous Feeding Cloth is only available from Madison Avenue Mommy! We created the Fabulous Feeding Cloth to help moms around the world feel fabulous and glamorous! This one-of-a-kind product protects moms and their clothes from spit-up, milk, drool, and other baby messes! Created for moms and baby caregivers to wear, this unique design keeps mom clean while feeding, playing, and caring for her baby. The Fabulous Feeding Cloth is PATENT PENDING. These amazing and fashionable cloths are only available from Madison Avenue Mommy!

What materials is the Fabulous Feeding Cloth made of?

The top layer of our product is made of 100% Premium Cotton. It is soft, light-weight and gentle on your baby’s skin. We choose fashionable patterns that complement any outfit, and make you feel confident and clean while caring for your baby.

The bottom layer of our products is made of Polyurethane laminate knit. This water-proof fabric provides a protective layer against your clothing to protect your clothes from spit-up, drool, and milk during feeding and playtime with your baby. This layer is soft to the touch and very light-weight.This fabric is commonly used in cloth baby diapers. 

Our products are durable and easy to care for.

Where are Fabulous Feeding Cloths made?

We are proud to say that all of our products are designed and made in the U.S.A.   

How do I care for my Fabulous Feeding Cloth? 

Wash and dry your cloth before the first use according to the care instructions below.

Machine wash in warm water. No chlorine bleach.

Tumble dry low. Do not iron. Do not dry clean.

Is the Fabulous Feeding Cloth one-size-fits all?

Our Fabulous Feeding Cloths are designed to be loose and flexible to allow for adjustment during feeding and play with your baby. We designed our cloth with all sizes in mind. The front of your chest, shoulders, and upper back will be covered when in use. Please try on your feeding cloth before the first use to ensure that it fits comfortably. If you are not completely satisfied, you can return your unused cloth for a refund. Please find our refund policy on the Shipping & Returns page.

 Where can I get information about your patents and trademarks?

Madison Avenue Mommy, Inc., has patents and trademarks on its products, names, graphics and logo. For more information, please contact customerservice@madisonavenuemommy.com.

Is the Fabulous Feeding Cloth for breastfeeding your baby?

The Fabulous Feeding Cloth is designed to protect you and your clothes from spit-up, drool and milk while you are playing with, holding and caring for your baby. The cloth also protects your clothes while bottle-feeding. The cloth is not designed to be a nursing cover.

ORDERING

What is the best way to reach customer service?

The best way to reach us is via email at customerservice@madisonavenuemommy.com. We are here Monday through Friday from 9 a.m. to 5 p.m. (CST) to answer any questions you may have. We hope to hear from you!

Does Madison Avenue Mommy charge sales tax?

We charge sales tax in the state of Texas.

Can I cancel or change an order?

Once an order is placed it cannot be changed or canceled. If you have questions please contact Customer Service.

Why should I create an account when checking out?

When you create an account, you become a part of our family! You are the first to know about upcoming sales, giveaways and new releases. Plus, your information is kept securely on file, which will expedite the check-out process on future orders.

The Fabulous Feeding Cloth I want is out of stock! When will it come back in?

Sign-up for our enewsletter through the subscribe form at the bottom of the page and you will be the first to know when out-of-stock items are back on sale at madisonavenuemommy.com along with news on sales, specials, and new releases. Scroll down and simply click “subscribe” at the bottom of the website and enter your email address.

Where can I enter my coupon/promotional code?

Please enter your promo/discount code under "Discount" on the right side of the check-out page—just beneath the items in your cart. Enter the code, then click "Apply." The total for your order will be updated to reflect the discount.

Can I add a gift message to my order?

Yes, you may do so when you check-out.

Can you gift wrap my order?

Unfortunately, we do not offer gift wrapping at this time. We plan to add it very soon! You can add a gift message during check-out. 

When will I see the charge on my billing statement?

Credit cards are processed immediately after making an order, so you should see the charge on your card within a few hours. The charge will look like this SP * MADISONAVEMOMM.

SHIPPING

How long will it take to deliver my item?

Your package will be delivered in approximately 4-6 business days. We ship all of our packages USPS First Class mail.

If you need your order sooner, we offer the option to upgrade your shipping to USPS Priority Mail (1-2 business days). Prices vary. 

National holidays will affect delivery dates. If you are ordering 2-3 days prior to a major holiday, please plan for an additional 2-3 days delivery time.

When will my order ship?

We pride ourselves on shipping your order within 24 hours of your purchase.

Do you ship to international addresses?

Unfortunately, at this time we do not ship our products to international addresses. We only ship to addresses in the United States. We are growing and we hope to open up our business to the international market within the next year. Thank you for your interest! To stay up-to-date on Madison Avenue Mommy news, please connect with us on Facebook or Instagram.

Can I track my order once it has been shipped?

Yes! After your order has been shipped we will send you a confirmation email with all the tracking information included.

RETURNS AND EXCHANGES

What is your return and exchange policy?

Please see our comprehensive return and exchange policy here.

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